Sep 28 2009

The “wonderful” customer service of MIT Press

Several weeks ago I ordered a book from Amazon for one of my classes. When I got it, and I realized it was missing pages 19-51. So I sent Amazon an email, and they sent me a new copy the next day (as in, I received a replacement *the day after I reported the problem*… Amazon FTW). Unfortunately, it had the same problem. So I asked around and found out other classmates had the same problem (ordering it from other bookstores, even).

I decided to contact the publisher, MIT Press:

I have ordered two separate copies of Lectures on Macroeconomics by Blanchard and Fischer (ISBN 0-262-02283-4) and both copies are missing pages 19-51. Other classmates are having the same problem. What can be done to fix this? It seems that multiple booksellers have the same faulty printings…

A couple days later, they replied with this:

Dear Brandon:  I have checked with the press, and they can’t seem to think of a particular book off hand.  Perhaps you can try Amazon.com.  I’m sending the link to hopefully help in the search.
thank you,
____

<http://www.amazon.com/s/ref=nb_ss?url=search-alias%3Daps&field-keywords=women+law+enforcement&x=0&y=0>

The punch line to this story is found by clicking on the link they sent me.


Sep 26 2009

Tuscan Whole Milk

Buy a gallon of milk from Amazon.com for $69.99. Really, check this stuff out.

Specifically, see 1) the customer pictures, 2) what other products customers are buying, and 3) the customer reviews.


Sep 9 2009

Comparing rights: gun ownership vs. health care coverage

Recently, a friend posted a comment on her Facebook to the effect that no one should die from lack of health care, and furthermore, no one should go broke from health care expenses. Discussion ensued, and one person posed the question, “Why is there a right to bear arms in the Constitution, but not a right to health care?”

I’ll post my answer in a couple days. In the meantime, please post your thoughts on this question in the comments.